Contact information

CONTACT INFORMATION

Last updated: 23 September 2026

If you have any questions about your order, delivery, returns, refunds, products or our policies, please contact Penvor Clarkke using the details below.

Customer Support

Store Name: Penvor Clarkke
Website: penvorclarkke.store
Email: help@penvorclarkke.store

Our customer support team will aim to respond to enquiries as soon as reasonably possible.

Business Information

Trading Name: Penvor Clarkke

Order Enquiries

When contacting us about an existing order, please include your order number and the email address used when placing the order.

This will help us locate your order and assist you more efficiently.

Returns and Refunds

For questions relating to:

returns;
refunds;
exchanges;
faulty products;
damaged products; or
incorrect items,

please contact:

help@penvorclarkke.store

Please refer to our Return & Refund Policy for full information about your rights and return procedures.

Shipping and Delivery

For questions relating to:

delivery status;
tracking;
delayed parcels;
missing parcels; or
delivery address issues,

please contact:

help@penvorclarkke.store

Please include your order number where possible.

General Enquiries

For all other enquiries, please contact us at:

Email: help@penvorclarkke.store
Website: penvorclarkke.store

Complaints

If you wish to make a complaint about an order, product or service, please email:

help@penvorclarkke.store

Please provide sufficient information for us to investigate your complaint, including your order number where relevant and a clear description of the issue.

We aim to handle all complaints fairly and in accordance with applicable UK consumer law.